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FirmediationFirmediation

Colleagues, teams and line managers

Workplace mediation

Resolve interpersonal breakdown, grievance situations and team tension early, before formal processes take over.

Who this is for

  • Two colleagues whose working relationship has broken down
  • Grievances that both parties would rather resolve informally
  • Manager and direct report conflict
  • Return-to-work situations after a dispute

How it runs

  1. 01

    Confidential pre-mediation call with each participant

  2. 02

    Neutral framing of the issues, with no findings of fault

  3. 03

    One-day joint session with private sessions as needed

  4. 04

    Practical working agreement, owned by the participants

What you leave with

A working agreement both people have shaped and can sustain.

Mediators

Who would handle a workplace mediation case

Isla Fenwick

Workplace and employment mediator

Direct without being adversarial. Isla is often instructed where a grievance process has stalled.

Helen Marsh

Organisational consultant and mediator

Looks past the individual dispute to the pattern producing it, then designs a route out.

Illustrative demo profiles created for this prototype.

Questions

Before you decide