Getting started · 4 min read
What mediation is, and what it is not
A plain explanation of the mediator's role, what stays confidential and what mediation cannot decide for you.
The mediator does not decide
A mediator is impartial. They do not judge who is right, impose an outcome, or give either side legal advice. Their job is to make a difficult conversation possible and productive.
Because nothing is imposed, any agreement is one both people have actively chosen. That is usually why mediated agreements hold.
It is confidential and voluntary
What is said in mediation stays in mediation, with narrow exceptions where there is a risk of harm. You can also stop at any point.
Choosing mediation does not remove any other option. If it does not resolve matters, every route you had before is still open.
What it cannot do
Mediation cannot rule on a legal question, establish facts as a court would, or replace advice from your own solicitor or adviser.
It is also not the right route where there is a safeguarding risk or where one person cannot take part safely. We assess this before any joint session.
Where this leaves you
Nothing in this guide is legal advice, and it cannot tell you whether mediation suits your situation. A free 30-minute call with a mediator can.